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FREQUENTLY ASKED QUESTIONS


YOUR WELL WATER SERVICE QUESTIONS ANSWERED BY OUR PROFESSIONALS

High Rock Water & Mechanical Service provides professional well water services in CT. Our well water service professionals have answered our most asked questions that our customers have asked. If you still have unanswered questions call our well water service professionals and they can help you in minutes. Call us today at (203) 490-6607.


  • How often should a well be serviced?

    Wells should be checked and tested annually to mitigate mechanical problems. Ensuring the cleanliness of your well water system and remove any present contaminants, such as coliform bacteria, nitrates/nitrites, and any other contaminants will give your home great quality water.

  • How many years does a water well last?

    An average well can last between 30 to 50 years. Well pumps, well tanks, well filters, and other well water system parts should be maintained annually and will require replacements every 3 to 5 years on average.

  • When do you replace your well pump?

    On average a good pump should last between 10 to 15 years but maybe sooner depending on your property and the amount of output your system performs.

  • What do I do if my well water is brown?

    Call an emergency well water company immediately to get your home the great quality water it needs to function.

  • How often should you test your well water?

    You should test your well water once a year to maintain the good quality water your home needs.

  • How much does a well pump replacement cost?

    How much a well pump cost is a dependant on If your well water system is a submersible or jet system. The well water pump system cost determines the type of well water system you have. Your home either has a jet well pump or a submersible well pump system. Wells that are over 100 feet to 300 feet typically use a submersible well pump system due to the force needed to run the water throughout your home. This will require more intensive labor equipment as well as more well water service professionals to accomplish the job. A jet system is used typically for homes that have shallow wells ranging from 25 to 90 ft and can be accessed within the home while submersible well pump systems are accessed typically outside the home. When it comes to a shallow well typically one well water service professional will be able to do a well pump repair, well pump replacement, or well pump installation. 


    Additional well pump parts my be needed to be repaired or replaced. If your well water pressure throughout your home is low or inconsistent this may be a problem within your well pump, your well water tank, well pump motor or the tank bladder. Having a well water pump service will help determine what parts in your well water system would need to be replaced or repaired. They will have the best accuracy to quote you for your well pump cost and any additional costs.

  • How long does a well pump last?

    Well pumps, well tanks, well filters, and other well water system parts should be maintained annually and will require replacements every 3 to 5 years on average.

  • How to tell if well pump is bad?

    Here are some indicators if your well pump is going bad. If your well pump system is:

    • Fluctuating in water pressure throughout your home
    • The well water tank is creating noises or clicking sounds
    • Faucets spitting water
    • Very hot shower water
    • High electric bills

    Then you will need an emergency well water service to repair your system before matters get worse.

  • How long can a well pump run continuously?

    Your well pump should not run continuously. If this is a going issue in your home your electric bill may increase due to this circumstance. If you're noticing that it is cycling on and off repeatedly or any other issues call a well water professional immediately. 

  • How many watts does a well pump use?

    The number of watts that a well pump uses depends on the amount of horsepower. A 1/3 horsepower pump would need between 750 and 800 watts. A ½ horsepower well pump needs 900 to 1,050 watts. Any well pump that has additional horsepower would need additional wattage.

  • How to keep outside well pump from freezing?

    Insulating your well water pipes should be your home's first plan of action to mitigate your good pump from freezing. You can use foam pipe insulation or thermal blankets with heat tape. If you're well pumps pipes are frozen call for immediate well pump services.

  • What tests should be done on well water?

    Your home's well water system tested once a year to view current pH levels, dissolved solids, nitrates, and bacteria as well as other contaminants. You should also request a well water testing service if you know your home is subject to:

    • Known problems with well water in your area.
    • If you have had problems near your well such as flooding, excavation, or any other land disturbances. 
    • Maintaining, repairing, or replacing any part of your well water system. 
    • Your water has an odor, a color, or bad taste
  • What is the difference between a submersible well pump and a jet well pump?

    Your home will either has a jet well pump or a submersible well pump system. Wells that are over 100 feet to 300 feet typically use a submersible well and requires well drilling in order to create the well and to reach your well water supply. Well drilling requires more labor equipment as well as more well water service professionals to ensure your submersible well pump installation is complete. A jet system is used typically for home that have shallow wells ranging from 25 to 90 ft and can be accessed within the home while submersible well pump systems are accessed typically outside the home. When it comes to a shallow well typically one well water service professional will be able to perform a well pump installation. 

  • How can bacteria & contaminated well water can make you sick?

    3 SIGNS THAT YOUR WELL WATER IS MAKING YOU SICK

     

    HOW BACTERIA & CONTAMINATED WELL WATER CAN MAKE YOU SICK


    Can well water make you sick? With bacteria entering well water systems of homes more regularly than ever, you may want to consider doing preventative measures to ensure the safety of your well water for you and your family.


    Testing your well water annually will give you the assurance that your well water system doesn’t have any contaminants and infectious bacteria. This will not only address what bacteria is in your well water but as well as the sediment and other minerals that may be contaminating it.


    At High Rock Water & Mechanical Service, we make sure that your household has clean and clear well water. Contact us today to schedule your annual well water test.


    WHAT ARE THE MOST COMMON SYMPTOMS OF BACTERIA FOUND IN A WELL WATER SYSTEM?


    Here are the most common symptoms and bacteria found in infected well water:

    - Diarrhea 

    - Cramps

    - Nausea 

    - Fatigue 

    - Low energy 

    - Flu-like symptoms 

    - Fever-like symptoms 


    Here are the most common bacterias found in infected well water:

    - Coliform

    - E-coli


    USE WATER FILTRATION & TREATMENT SYSTEMS TO COMBAT BACTERIA GETTING INTO YOUR WATER


    Not only well filtration systems are a great way for you to treat your well water but they are great for stopping sediment like sand and rust from entering your well water. As well as stopping excess minerals from entering into your well water like iron and fluoride.

     

    How do you get rid of bacteria in your well water? Here is the well water treatment and filtration system you need to help you get rid of bacteria in your well water:

     

    Shock Chlorination: Shock chlorination is used to disinfect your well water system. You can treat your well water by using household liquid bleach or chlorine.


    How long should you wait to use your well water system after shock chlorination?

     

    Once letting your chlorine solution well water circulates through your system by running your indoor or outdoor faucets, when you begin to smell the odor of the chlorine, stop your running water and turn off your well pump through your circuit breaker. Then let the chlorinated water stay in your system between 6 to 8 hours. Let your faucet run until you no longer smell chlorine in your well water and your well water system is done disinfecting.

     

       2. Installing an ultraviolet light in your well water system:

     

    The UV filtration system has a stainless steel sleeve where an ultraviolet light is installed instantly kills the microorganisms and bacteria in your well water system. This method is typically used to treat most homes that have bacteria in their well water.

     

    Do you need a UV filter for your well water system?

     

    If your well water has tested positive for coliform bacteria or e-coli, we recommend installing a UV water filter system as soon as possible. A UV water treatment system can remove up to 99.99% of bacteria by destroying the harmful microbes in the well water.



SCHEDULE AN APPOINTMENT

WHY OUR CUSTOMERS STAY WITH US


Garrett was extremely knowledgeable and so helpful! He diagnosed and fixed my plumbing issue within minutes. Super grateful to him and his team making this process so seamless from booking the appointment all the way to the job getting done.

Surline J.
Google

Hard Rock water is easy and flexible to work with. I would recommend to anyone with well issue or servicing. They replaced and repaired a faulty water and electrical lines from the well into the house in about 5 hours as well installed a new storage tank.

David D.
Google

Excellent service. Our well pump went out one evening and they were out first thing the following morning. Garrett was a pleasure to work with and he explained everything every step of the way. Would highly recommend their services.

Garit G.
Google

READ MORE REVIEWS

YOUR WELL WATER SERVICE QUESTIONS ANSWERED BY OUR PROFESSIONALS


  • How often should a well be serviced?

    Wells should be checked and tested annually to mitigate mechanical problems. Ensuring the cleanliness of your well water system and remove any present contaminants, such as coliform bacteria, nitrates/nitrites, and any other contaminants will give your home great quality water.

  • How many years does a water well last?

    An average well can last between 30 to 50 years. Well pumps, well tanks, well filters, and other well water system parts should be maintained annually and will require replacements every 3 to 5 years on average.

  • When do you replace your well pump?

    On average a good pump should last between 10 to 15 years but maybe sooner depending on your property and the amount of output your system performs.

  • What do I do if my well water is brown?

    Call an emergency well water company immediately to get your home the great quality water it needs to function.

  • How often should you test your well water?

    You should test your well water once a year to maintain the good quality water your home needs.

  • How much does a well pump replacement cost?

    How much a well pump cost is a dependant on If your well water system is a submersible or jet system. The well water pump system cost determines the type of well water system you have. Your home either has a jet well pump or a submersible well pump system. Wells that are over 100 feet to 300 feet typically use a submersible well pump system due to the force needed to run the water throughout your home. This will require more intensive labor equipment as well as more well water service professionals to accomplish the job. A jet system is used typically for homes that have shallow wells ranging from 25 to 90 ft and can be accessed within the home while submersible well pump systems are accessed typically outside the home. When it comes to a shallow well typically one well water service professional will be able to do a well pump repair, well pump replacement, or well pump installation. 


    Additional well pump parts my be needed to be repaired or replaced. If your well water pressure throughout your home is low or inconsistent this may be a problem within your well pump, your well water tank, well pump motor or the tank bladder. Having a well water pump service will help determine what parts in your well water system would need to be replaced or repaired. They will have the best accuracy to quote you for your well pump cost and any additional costs.

  • How long does a well pump last?

    Well pumps, well tanks, well filters, and other well water system parts should be maintained annually and will require replacements every 3 to 5 years on average.

  • How to tell if well pump is bad?

    Here are some indicators if your well pump is going bad. If your well pump system is:

    • Fluctuating in water pressure throughout your home
    • The well water tank is creating noises or clicking sounds
    • Faucets spitting water
    • Very hot shower water
    • High electric bills

    Then you will need an emergency well water service to repair your system before matters get worse.

  • How long can a well pump run continuously?

    Your well pump should not run continuously. If this is a going issue in your home your electric bill may increase due to this circumstance. If you're noticing that it is cycling on and off repeatedly or any other issues call a well water professional immediately. 

  • How many watts does a well pump use?

    The number of watts that a well pump uses depends on the amount of horsepower. A 1/3 horsepower pump would need between 750 and 800 watts. A ½ horsepower well pump needs 900 to 1,050 watts. Any well pump that has additional horsepower would need additional wattage.

  • How to keep outside well pump from freezing?

    Insulating your well water pipes should be your home's first plan of action to mitigate your good pump from freezing. You can use foam pipe insulation or thermal blankets with heat tape. If you're well pumps pipes are frozen call for immediate well pump services.

  • What tests should be done on well water?

    Your home's well water system tested once a year to view current pH levels, dissolved solids, nitrates, and bacteria as well as other contaminants. You should also request a well water testing service if you know your home is subject to:

    • Known problems with well water in your area.
    • If you have had problems near your well such as flooding, excavation, or any other land disturbances. 
    • Maintaining, repairing, or replacing any part of your well water system. 
    • Your water has an odor, a color, or bad taste
  • What is the difference between a submersible well pump and a jet well pump?

    Your home will either has a jet well pump or a submersible well pump system. Wells that are over 100 feet to 300 feet typically use a submersible well and requires well drilling in order to create the well and to reach your well water supply. Well drilling requires more labor equipment as well as more well water service professionals to ensure your submersible well pump installation is complete. A jet system is used typically for home that have shallow wells ranging from 25 to 90 ft and can be accessed within the home while submersible well pump systems are accessed typically outside the home. When it comes to a shallow well typically one well water service professional will be able to perform a well pump installation. 

  • How can bacteria & contaminated well water can make you sick?

    3 SIGNS THAT YOUR WELL WATER IS MAKING YOU SICK

     

    HOW BACTERIA & CONTAMINATED WELL WATER CAN MAKE YOU SICK


    Can well water make you sick? With bacteria entering well water systems of homes more regularly than ever, you may want to consider doing preventative measures to ensure the safety of your well water for you and your family.


    Testing your well water annually will give you the assurance that your well water system doesn’t have any contaminants and infectious bacteria. This will not only address what bacteria is in your well water but as well as the sediment and other minerals that may be contaminating it.


    At High Rock Water & Mechanical Service, we make sure that your household has clean and clear well water. Contact us today to schedule your annual well water test.


    WHAT ARE THE MOST COMMON SYMPTOMS OF BACTERIA FOUND IN A WELL WATER SYSTEM?


    Here are the most common symptoms and bacteria found in infected well water:

    - Diarrhea 

    - Cramps

    - Nausea 

    - Fatigue 

    - Low energy 

    - Flu-like symptoms 

    - Fever-like symptoms 


    Here are the most common bacterias found in infected well water:

    - Coliform

    - E-coli


    USE WATER FILTRATION & TREATMENT SYSTEMS TO COMBAT BACTERIA GETTING INTO YOUR WATER


    Not only well filtration systems are a great way for you to treat your well water but they are great for stopping sediment like sand and rust from entering your well water. As well as stopping excess minerals from entering into your well water like iron and fluoride.

     

    How do you get rid of bacteria in your well water? Here is the well water treatment and filtration system you need to help you get rid of bacteria in your well water:

     

    Shock Chlorination: Shock chlorination is used to disinfect your well water system. You can treat your well water by using household liquid bleach or chlorine.


    How long should you wait to use your well water system after shock chlorination?

     

    Once letting your chlorine solution well water circulates through your system by running your indoor or outdoor faucets, when you begin to smell the odor of the chlorine, stop your running water and turn off your well pump through your circuit breaker. Then let the chlorinated water stay in your system between 6 to 8 hours. Let your faucet run until you no longer smell chlorine in your well water and your well water system is done disinfecting.

     

       2. Installing an ultraviolet light in your well water system:

     

    The UV filtration system has a stainless steel sleeve where an ultraviolet light is installed instantly kills the microorganisms and bacteria in your well water system. This method is typically used to treat most homes that have bacteria in their well water.

     

    Do you need a UV filter for your well water system?

     

    If your well water has tested positive for coliform bacteria or e-coli, we recommend installing a UV water filter system as soon as possible. A UV water treatment system can remove up to 99.99% of bacteria by destroying the harmful microbes in the well water.



High Rock Water & Mechanical Service provides professional well water services in CT. Our well water service professionals have answered our most asked questions that our customers have asked. If you still have unanswered questions call our well water service professionals and they can help you in minutes. Call us today at 203-490-6607.

OUR WELL WATER SERVICES WE PROVIDE TO OUR LOCAL CUSTOMERS

WHY HIGH ROCK IS THE ONE TO TRUST WITH YOUR WELL PUMP & WELL WATER QUESTIONS

High Rock Water & Mechanical Service has been prioritizing CT well water residents for over a decade. We will do our best to give you the great 24-7 quality service at an affordable rate. Give us a call today at (203)490-6607 to speak to a well water services professional immediately or contact us today.

CONTACT US TODAY

CT'S Best Well Water Service Professionals


OVER 10 YEARS OF EXPERIENCE

Our plumbers have a profound experience on working residential property.

CERTIFIED & LICENSED PLUMBERS

Our plumbers have the latest certifications and trainings to ensure they are educated on new technology.

FREE QUOTES ON ALL SERVICES

At High Rock Water & Mechanical Service, we provide free quotes for any of our customers.

WELL KNOWN IN CONNECTICUT AREA

We have been servicing our customers in and around the Naugatuck area for decade.

HIGHLY RATED ONLINE

Our reviews show how dedicated we are to helping our customers.

100% CLIENT SATISFACTION

Our goal is to have all of our customers to be happy customers and to think of High Rock Water & Mechanical Service whenever they need us.

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